Operations Consulting

At AA Singh, we help companies in the process industry optimize their operational performance. Our approach focuses on four key areas: process analysis, strategy development, efficiency improvement and quality optimization.

We start with a thorough analysis of your processes to uncover inefficiencies and bottlenecks. We then develop a clear strategy to streamline your operations and improve performance.

Through targeted efficiency improvements and quality optimizations, we ensure sustainable growth and a strong competitive position.

‍Practical, result-oriented and with an eye for the long term.

Process analysis in 4 steps

Evaluate Current processes

We begin with an in-depth review of your current operational processes. This includes understanding your goals and objectives.

Identifying Stakeholders

We identify all stakeholders involved in the process, from employees to customers.
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Collecting Information

We collect all relevant documentation and information about your processes.
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Mapping process flow

We map the flow of materials, information and activities to get a complete understanding of your processes

The DMAIC Method

A proven approach for operational improvement at AA Singh

Define

The first step in the DMAIC method that AA Singh uses for operational consulting is 'Define.' Here we determine exactly which problem we want to solve and what the customer value is. Through thorough research -- including Voice of the Customer -- we formulate clear objectives that seamlessly align with the business strategy.

We create clear project frameworks, select involved stakeholders, and identify success indicators for continuous improvement. This transparent approach prevents misunderstandings and lays the foundation for an effective improvement process according to Lean Six Sigma.

Thanks to a carefully defined scope, we ensure that all efforts are focused on achieving sustainable results that directly contribute to optimal process performance.

Key elements:

  • Problem definition
  • Voice of the Customer
  • Formulating objectives
  • Stakeholder selection
  • Determining success indicators

Measure

Once the objectives are clear, AA Singh focuses on collecting and analyzing relevant data in the 'Measure' phase. We select KPIs and objectively measure process performance to identify weak links. This is done using statistical techniques and practical Lean Six Sigma tools, ensuring we use facts rather than assumptions.

From this information, a clear picture emerges of where optimization is necessary and how significant the impact can be. This way, we establish a solid foundation for success: reliable data enables us to better manage risks, reduce inefficiencies, and continuously improve our operational consulting.

Key elements:

  • KPI selection
  • Data collection
  • Statistical analysis
  • Identifying weak links
  • Objective process evaluation

Analyze

In the 'Analyze' phase, AA Singh translates measurement results into concrete insights. Using advanced tools such as Pareto analyses, Ishikawa diagrams, and correlation studies, we unravel the underlying causes of bottlenecks. This in-depth process analysis helps to formulate accurate hypotheses and set priorities for effective solutions.

By thoroughly investigating which variables truly have an impact, we avoid treating symptoms rather than fundamental issues. The result is a crystal-clear picture of what's going wrong and why. By relying on facts rather than assumptions, we accelerate the improvement process and lay the foundation for sustainable process optimization within Lean Six Sigma.

Key elements:

  • Pareto analysis
  • Ishikawa diagrams
  • Correlation studies
  • Hypothesis formation
  • Prioritization for solutions

Improve

Now that the cause of the problem is clear, AA Singh turns all insights into tangible improvements in the 'Improve' phase. We develop strategic measures that directly address the most important bottlenecks and test these in small-scale pilots. This way, we monitor both the practical applicability and technical feasibility of new working methods.

Additionally, we ensure clear communication and transfer knowledge to involved teams, so everyone helps to embrace change. With this iterative approach, we extract maximum return from the Lean Six Sigma method: we minimize waste, increase customer satisfaction, and enhance the quality of business processes in a measurable and sustainable way.

Key elements:

  • Strategic improvement measures
  • Small-scale pilots
  • Knowledge transfer
  • Team involvement
  • Waste minimization

Control

Finally, AA Singh secures all achieved successes in the 'Control' phase, ensuring improvements don't dilute over time. We establish new standards in work instructions, develop dashboards for real-time process monitoring, and organize training to keep employees sharp. By detecting deviations early, we prevent reverting to old patterns and maintain our advantage.

These proactive control mechanisms additionally promote a culture of continuous improvement, where every step we take directly leads to more efficiency and added value. Thanks to this final phase, the complete DMAIC cycle remains embedded within the organization, ensuring processes continue to evolve and AA Singh further strengthens its reputation as a strategic partner in operational consulting.

Key elements:

  • Work instructions
  • Real-time dashboards
  • Training
  • Process monitoring
  • Culture of continuous improvement

Operational strategy development

Understanding the Goals and Ambitions
‍When developing your operational strategy, it is crucial that we understand your goals and ambitions. That's why we'll have an in-depth discussion with you to get a thorough understanding of your business goals and the challenges you face. This includes identifying the key drivers behind the desired improvements in your operational processes, such as cost reduction, growth, customer satisfaction or market expansion.

Customized Strategic Plans.
‍We develop strategic plans that are specifically tailored to your needs and goals. These plans are not one-size-fits-all; they are based on process analysis findings and focus on addressing issues and opportunities identified during analysis. When coming up with solutions and strategic initiatives, I am innovative and creative.

‍Clear Roadmap and Implementation Strategy.
‍My approach also includes establishing a clear roadmap that outlines the steps and milestones that need to be reached to achieve your strategic goals. This includes defining the responsibilities and roles of involved team members or departments in implementing the strategy. We set up measurable KPIs to monitor the progress and success of the strategic implementation. In addition, we take into account possible obstacles and risks and develop plans to address them.

Identification of areas of efficiency

When identifying efficiency improvements, I involve employees at all levels. Their insights are invaluable. We use tools such as Value Stream Mapping (VSM) to visually map the flow of activities and identify inefficiencies. We analyse data to identify bottlenecks and focus on activities or processes that take the most time or involve the most costs.

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Efficiency with Impact

To improve efficiency, we are considering implementing Lean Six Sigma methodologies. This includes eliminating waste, improving consistency, and reducing variation. We ensure employee engagement by integrating LEAN principles into the company culture, encouraging continuous improvement and rewarding innovative ideas.

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Monitoring and measuring results

After implementation, I will remain involved in the process. Monitoring progress is crucial. We use KPIs to measure results, such as turnaround times, cost savings, quality improvements and productivity increases. If necessary, we adjust the strategy based on the data and feedback collected during monitoring.

Implementation of improvement methodologies

When improving quality, we implement improvement methodologies such as Lean Six Sigma. We identify specific projects or processes that can benefit from Lean Six Sigma tools, such as DMAIC (Define, Measure, Analyze, Improve, Control) for process improvement.

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